Payment Security

Accepted Payment Methods

We accept payment by Visa, Mastercard and American Express, along with other payment methods confirmed at the time of booking. Deposit and balance payments are processed securely through our payment provider.

How Your Payment Information Is Protected

• We do not store your full card details on our own systems
• Payments are processed through a secure, encrypted payment gateway
• Any staff member requesting payment details will only do so through our verified booking process

Deposits & Refunds

Deposit amounts and refund eligibility vary by package and are confirmed in writing before you pay. See our Terms & Conditions for more detail on cancellations and payment schedules.

Reporting a Concern

If you ever receive a suspicious payment request claiming to be from Al Hateem Travels CA, please contact us directly at info@alhateemtravels.ca or +1 (443) 566-4055 to verify it before making any payment.